Apr. 24th, 2009

debgeisler: (Default)
One man made a little bitty mistake with his new data card...and got a $67,000 bill. Ars Technica reports:
$62,000 to download a movie? That's what happened to a caller named Alberto, who told his data roaming tale of woe on the air to HLN "money expert" Clark Howard on CNN. Alberto made the grave mistake of downloading Wall-E for his nephew while vacationing in Mexico over his data card and was slapped with a $62,000 bill from his wireless carrier when he returned home. Alberto tried to contest the charge and the carrier reduced the bill to $17,000, arguing that the five-figure charge was what it cost them to deliver the movie.

Needless to say, both Alberto and Howard were completely incredulous that a simple movie download would generate such an impressive data bill. Indeed, $62,000—or $17,000—is pretty daunting for a 98 minute animated movie about an robot. However, it's pretty clear that Alberto made a rookie mistake after he purchased the data card for his laptop that could have been easily avoided. Instead, he inadvertently joined the legions of other mobile users who failed to pay attention to the fine print before traveling.
Read the instructions!

BTW...anybody else notice that this means the unnamed wireless company is making a $45,000 profit on the original bill?
debgeisler: (Default)
One man made a little bitty mistake with his new data card...and got a $67,000 bill. Ars Technica reports:
$62,000 to download a movie? That's what happened to a caller named Alberto, who told his data roaming tale of woe on the air to HLN "money expert" Clark Howard on CNN. Alberto made the grave mistake of downloading Wall-E for his nephew while vacationing in Mexico over his data card and was slapped with a $62,000 bill from his wireless carrier when he returned home. Alberto tried to contest the charge and the carrier reduced the bill to $17,000, arguing that the five-figure charge was what it cost them to deliver the movie.

Needless to say, both Alberto and Howard were completely incredulous that a simple movie download would generate such an impressive data bill. Indeed, $62,000—or $17,000—is pretty daunting for a 98 minute animated movie about an robot. However, it's pretty clear that Alberto made a rookie mistake after he purchased the data card for his laptop that could have been easily avoided. Instead, he inadvertently joined the legions of other mobile users who failed to pay attention to the fine print before traveling.
Read the instructions!

BTW...anybody else notice that this means the unnamed wireless company is making a $45,000 profit on the original bill?

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