Jan. 8th, 2011

debgeisler: (Default)
I've fallen in love with the blog "Not Always Right," which is a look at the funny, pathetic, and just loony of customer behaviors. I've been slowly working through the back listings, and this one just walloped my funny bone:
(I’ve just finished ringing up some items for a customer and her daughter.)

Me: “It looks like your customer card is about to expire. Would you like to renew it now?”

Customer: “Yes, I would.”

Me: “Okay, just press the green button on the key pad.”

(The total rings up as $24.32.)

Customer: “Okay, I want to pay cash.”

Me: “Okay…”

(We stand there for a few seconds as the customer continues to stare at the total on the register.)

Customer: “Well, what do I do?”

Customer’s daughter: “Are you serious?”

Customer: “Yeah, there is no cash button. What do I do?”

Customer’s daughter: “Mom.”

Customer: “What?”

Customer’s daughter: “Hand the poor woman your cash.”

Customer: (hands me cash) “I’m so sorry...I’m used to the machine telling me what to do!”

Customer’s daughter, to me: “She’s not too bright, but she is real pretty. She’ll probably die first when the Terminators come.”

Customer: “Smart a**!”
My mother would have shot me.
debgeisler: (Default)
I've fallen in love with the blog "Not Always Right," which is a look at the funny, pathetic, and just loony of customer behaviors. I've been slowly working through the back listings, and this one just walloped my funny bone:
(I’ve just finished ringing up some items for a customer and her daughter.)

Me: “It looks like your customer card is about to expire. Would you like to renew it now?”

Customer: “Yes, I would.”

Me: “Okay, just press the green button on the key pad.”

(The total rings up as $24.32.)

Customer: “Okay, I want to pay cash.”

Me: “Okay…”

(We stand there for a few seconds as the customer continues to stare at the total on the register.)

Customer: “Well, what do I do?”

Customer’s daughter: “Are you serious?”

Customer: “Yeah, there is no cash button. What do I do?”

Customer’s daughter: “Mom.”

Customer: “What?”

Customer’s daughter: “Hand the poor woman your cash.”

Customer: (hands me cash) “I’m so sorry...I’m used to the machine telling me what to do!”

Customer’s daughter, to me: “She’s not too bright, but she is real pretty. She’ll probably die first when the Terminators come.”

Customer: “Smart a**!”
My mother would have shot me.

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