This really bothers me
Aug. 13th, 2011 08:33 pmWe had breakfast this morning at the Tref Cafe (okay, you probably know it as "Cracker Barrel" - where almost everything involves pork fat). Our server greeted us, told us she was new, and them proceeded to prove it in every possible way.
That included the wrong food, the wrong sizes, stuff we didn't order, not getting us stuff we did, and then really bolluxing up the check.
The food was fine. We left stuffed. But we did ask to speak with a manager, since the bill bore almost no resemblance to what we got served.
We *knew* we'd been undercharged, and we wanted to fix that and let them know there were issues they should check into.
Instead, the manager refused to charge us for anything.
Now, there's very little that will bother people who are trying to do the honest thing than having someone say, "Nah, you don't have to pay us a cent."
Really, the food was good. It always is. That's why we come back.
We didn't want you to buy our breakfast; we wanted you to know there was a problem.
*sigh*
So I just donated twice the value of our meals to Action Against Hunger.
That included the wrong food, the wrong sizes, stuff we didn't order, not getting us stuff we did, and then really bolluxing up the check.
The food was fine. We left stuffed. But we did ask to speak with a manager, since the bill bore almost no resemblance to what we got served.
We *knew* we'd been undercharged, and we wanted to fix that and let them know there were issues they should check into.
Instead, the manager refused to charge us for anything.
Now, there's very little that will bother people who are trying to do the honest thing than having someone say, "Nah, you don't have to pay us a cent."
Really, the food was good. It always is. That's why we come back.
We didn't want you to buy our breakfast; we wanted you to know there was a problem.
*sigh*
So I just donated twice the value of our meals to Action Against Hunger.